TERMS OF SALES
1. APPLICATIONS OF THE GENERAL CONDITIONS OF SALE
These general conditions of sale (hereinafter "GTC") apply, in their version in force at the time of the order, to all orders placed by any person (hereinafter "you" or "the Customer") via the website www.sfenyx.com. You declare that you have read and accepted the T&Cs as well as the rights and obligations arising therefrom before placing your order. The validation of your order therefore implies acceptance of the current T&Cs.
All our deliveries, services and offers are exclusively governed by these GCS. We oppose all general or specific conditions contrary to or derogating from these conditions.
2. PRODUCT PURCHASES
(1) Any purchase of Products is subject to the Conditions applicable at the time of such purchase.
(2) When purchasing a Product: (i) it is your responsibility to read the complete list of items before committing to purchase them; and (ii) placing an order on the site (by completing the payment procedure by pressing the "Buy" button or a similar button) may lead to a legally binding contract for the purchase of the relevant Product, unless otherwise specified otherwise in these Terms.
(3) You can choose from our selection of Products and place the products you intend to purchase in a basket by clicking on the corresponding button. The prices we charge are indicated on the Site. We reserve the right to change our prices or correct any pricing errors that may inadvertently occur at any time. These changes do not affect the price of Products that you have previously purchased. During checkout, you will be presented with a summary of all the Products that you have placed in your basket. This summary includes the essential characteristics of each product as well as the total price of all the products, the applicable value added tax (VAT) and the shipping costs, as the case may be. The payment page also gives you the opportunity to check and, if necessary, modify or withdraw Products, or modify quantities. If necessary, you can also identify and correct input errors using the edit function before making your order definitively binding. Any delivery time stated applies from receipt of your payment of the purchase price. By pressing the "Buy" button, you place a binding order to purchase the advertised Products at the price and with the shipping costs indicated. To complete the ordering process by clicking on the "Buy" button, you must first accept these Terms as legally binding for your order by ticking the relevant box.
(4) We will then send you a confirmation of receipt of your order by e-mail, in which your order will be summarized again and which you can print out or save using the corresponding function. Please note that this is an automated message that only documents that we have received your order. It does not indicate that we accept your order.
(5) The legally binding contract for the purchase of the Products is only concluded when we send you a notice of acceptance by e-mail or when we deliver the Products to you. We reserve the right not to accept your order. This does not apply in cases where we offer a payment method for your order and you have chosen it, if a payment process is started immediately after your order has been submitted (for example, a money transfer electronic, or an instant bank transfer via PayPal, or another similar payment method). In this case, the legally binding agreement is concluded when you complete the ordering process, as described above, by pressing the "Buy" button.
(6) You can save your preferred payment method for later use. In this case, we will store your payment credentials in accordance with applicable industry standards (e.g. PCI DSS). You will be able to identify your card thus stored by its last four digits.
3. DELIVERIES OF PRODUCTS
We can deliver our products internationally.
Prices and delivery times vary depending on the type of Products ordered, the delivery address and the delivery method chosen.
The applicable prices and delivery times will be communicated to you before confirming your order.
4. RIGHT OF WITHDRAWAL - RETURN
In accordance with Article VI.47 of the Code of Economic Law, our consumer customers have a period of fourteen (14) days from receipt of the goods to exercise their right of withdrawal without having to justify reasons or pay of penalties. No right of withdrawal exists in particular for products made according to the Customer's specifications or clearly personalized or which, due to their nature, cannot be reshipped.
The withdrawal period is respected if you inform us of the exercise of the right of withdrawal within the period of fourteen (14) days. The period is counted from the day of receipt of the products.
The notification of the exercise of the right of withdrawal can in particular be sent to us by email at the address contact.sfenyx@gmail.com.
Return costs are your sole responsibility.
The goods must be returned to us in perfect condition for resale allowing them to be marketed in new condition, failing which the refund cannot be made.
Also cannot be taken back any package for which no element makes it possible to identify the sender (surname, first name, address, order number).
In the event of exercise of the right of withdrawal within the aforementioned period, the sum of the price of the products will be fully reimbursed to you by bank transfer depending on the method of payment used when ordering online and at the no later than thirty (30) days following the date on which the right of withdrawal was exercised.
5. PRIVACY POLICY
When you transact on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons mentioned above.
We collect this non-personal and personal information for the following purposes:
-Provide and operate the Services;
-Provide our users with ongoing assistance and technical support;
-To be able to contact our visitors and users with general or personalized notices relating to the service and promotional messages;
-To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services;
- Comply with applicable laws and regulations.
6. INTELLECTUAL PROPERTY
Our Services and related content (and any derivative works or enhancements thereof), including but not limited to all text, artwork, files, images, software, scripts, graphics, photos, sounds, music , videos, information, content, materials, products, services, URLs, technologies, documentations, trademarks, service marks, trade names and trade dress and interactive features, and all intellectual property rights therein, are our property or under our license (collectively, “Our intellectual property”), and nothing herein grants you any rights in connection with Our intellectual property. Except as expressly provided herein or required by mandatory provisions of applicable law for use of the Services, you shall not acquire any right, title or interest in Our Intellectual Property. All rights not expressly granted in these Terms are expressly reserved.